Domain Registration Sharks

RenewalThis evening I was going through the filing cabinet trying to lighten our trove of paperwork when I came across this old domain renewal notice from my former registrar, Melbourne IT.

Now, I suppose I had been lax in transferring the domain to a registrar with a more palatable pricing model in the past; perhaps due to laziness. 

However, when you consider that it is fairly trivial to register a .COM domain name for about USD $8/year, it’s astonishing that Melbourne IT would find it in their hearts to offer a 30% discount for a 1 year renewal at AUD $52.90!

That’s for renewing the domain more than two months before the expiry date – the non-discounted renewal fee for 1 year?  AUD $75.60.  Just to be clear – these prices were quoted last year, in 2012! 

That’s highway robbery.

To add insult to injury, I was hounded on my mobile phone during business hours by sales representatives on a frequent basis – at one stage, literally over consecutive days – in March, months before the renewal was due!  You can see why I switched to a new registrar.  Incredibly poor treatment of a (now former) long term customer.

About Rob Sanders

IT Professional and TOGAF 9 certified Enterprise Architect with nearly two decades of industry experience, 18 years in commercial software development and 11 years in IT consulting. Check out the "About Rob" page for more information.

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